Concert Care

Making safer spaces in live music
so everyone can have a top night out.

#QMusic Concert Care

Concert Care is a social code that no longer blurs the lines of what behaviour is and isn’t ok at live events, and to offer more support.

With a multifaceted safety and prevention approach, we continue to evolve our systems, spaces and programs to empower, making our events, spaces and actions more inclusive and accessible for all.

We are committed to doing our part to help drive long term social change for safer spaces in the music industry and wider community.

Through safer spaces, better systems, and increased awareness and education, we believe it’s possible to set the ground rules of acceptable behaviour, empowering others to be proactive and offering greater access to support services and materials that will drive long-term social change.

This includes emergency planning, risk minimisation, and fostering social trust. As part of event planning, and to adhere to zero-tolerance, we enact a Collective Responsibility.

And this really is just the next step in what will be an ever-growing and evolving program to make safer spaces at all QMusic events.

We invite you to join us on this journey and share feedback and ideas as we evolve.

Robust protocols and systems

A full safety protocol has been developed for QMusic events, programs and day to day operations. We treat it as a work in progress, as it is always under review and being improved.

Safer spaces at QMusic events

A dedicated QMusic Concert Care safe space crewed by professional social workers, counsellors, nurses, doctors and mental health peers.

Safety and Diversity Advisory Group

QMusic has established a Safety and Diversity Advisory Group of experts who can provide valuable insights, experience, support and knowledge, in their respective fields, to inform, shape and vet the initiatives and programs implemented.

Communication, Awareness and Education

From carefully crafted messages, professionally designed social media assets and websites- to a dedicated safe space, t-shirts and posters on site, QMusic aims to raise awareness and educate audiences and stakeholders on what’s not ok, to help drive social change.

If you are interested in exploring how you can utilise the Concert Care Program at your next event contact us at Safety@qmusic.com.au to discuss.

How you can help

This is a growing and continually improving part of all QMusic events, so your feedback is invaluable to helping get it right.

You can provide feedback on QMusic Concert Care and at safety@qmusic.com.au.